Privacy Policy
Effective Date: 24 June 2026 | Last Updated: 24 June 2026
Nirmithya Consulting Private Limited (“Nirmithya,” “the Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have, in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the rules made thereunder.
By using this website, submitting an enquiry, or engaging our services, you consent to the practices described in the most recent version of this Privacy Policy. In this Policy, “you” or “your” means the individual visiting our website or interacting with us (a “Data Principal” under the DPDP Act), and Nirmithya acts as the “Data Fiduciary” that determines how and why your personal data is processed.
1. Information We Collect
Personal data you provide voluntarily. When you fill out a form, book a demo or design consultation, message us on WhatsApp, email us, or otherwise interact with us, we may collect your name, phone number, email address, plot location/address, and details about your project requirements.
Information collected automatically. When you visit our website, we may automatically collect technical and usage information such as your IP address, browser type, device information, pages viewed, referring URLs, and interactions with our content, through cookies and similar technologies (see Section 6).
We collect only the personal data that is necessary for the purposes described in this Policy. We do not knowingly collect sensitive financial credentials such as full card numbers, passwords, or bank account details through this website.
2. How We Use Your Information
We use your personal data for the following purposes:
• To respond to your enquiries and schedule and conduct demo or design consultation calls;
• To provide, perform, and improve our architectural design services and to communicate with you about your project;
• To send you updates, notifications, service-related communication, and relevant offers (subject to the consent terms in Section 5);
• To measure and improve the performance of our website, marketing, and advertising;
• To maintain records and comply with applicable legal, accounting, and tax obligations; and
• To protect our rights and property and to comply with any law, regulation, court order, or lawful request.
3. Lawful Basis for Processing
We process your personal data on the basis of your consent, which you provide when you submit your details to us, and for the legitimate purposes of providing the services you request. You may withdraw your consent at any time as described in Section 9. Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
4. How We Share Your Information
We do not sell or rent your personal data. We may share your personal data only in the following limited circumstances:
• Service providers / Data Processors: with trusted third parties who process data on our behalf and under contract — including our customer relationship and form platform (Synamate), WhatsApp communication provider (Zacx), analytics and measurement tools (Google Analytics, Microsoft Clarity), our video hosting provider (Vidalytics), and advertising platforms (Meta) — strictly to provide services to us;
• Legal and regulatory: where required to comply with applicable law, a court order, or a lawful request by a government or regulatory authority;
• Business transfer: in connection with a merger, acquisition, reorganisation, or sale of assets, in which case personal data may be among the transferred assets; and
• Protection of rights: where necessary to protect the rights, property, or safety of Nirmithya, our clients, or others.
We require all such third parties to keep your data confidential and to use it only for the purposes for which it was shared.
5. Marketing Communications and Consent
General website forms. When you submit your details through a general enquiry or contact form on our website, you consent to Nirmithya and its representatives contacting you by phone call, SMS, WhatsApp, and email in relation to your enquiry and our services.
You may withdraw this consent at any time by writing to [email protected].
Demo / design consultation booking (survey) form. When you submit the demo or design consultation booking form, the form displays, and you acknowledge and agree to, the following authorisation:
“By submitting this form, you authorise Nirmithya Consulting Private Limited & its representatives to contact you with updates and notifications via Email/SMS/WhatsApp/Call. This will override DND/NDNC.”
This authorisation enables us to contact you about your enquiry and our services even if your number is registered under the Do Not Disturb (DND) or National Do Not Call (NDNC) registry. You may withdraw this authorisation at any time as set out in Section 9, after which we will stop sending such communications within a reasonable period.
6. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to operate the site, understand how visitors use it, and measure and improve our marketing. These include:
• Meta Pixel and Meta Conversions API (CAPI) — to measure the effectiveness of our advertising and to show relevant ads;
• Google Analytics and Microsoft Clarity — to analyse website traffic, usage patterns, and on-page behaviour in aggregate;
• Vidalytics — to host and measure engagement with our videos; and
• Synamate — to operate our forms and customer relationship workflows.
Most browsers allow you to refuse or delete cookies through their settings. If you disable cookies, some features of the website may not function properly. These third-party tools are governed by their own privacy policies, which we encourage you to review.
7. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to provide our services, and to comply with our legal, accounting, and tax obligations, after which it is securely deleted or anonymised.
8. Data Security
We implement reasonable technical and organisational security safeguards to protect your personal data against unauthorised access, loss, misuse, or alteration. Access to personal data is limited to authorised personnel and contracted service providers. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
In the event of a personal data breach that is likely to affect you, we will take steps to address it and provide notifications in accordance with applicable law.
9. Your Rights and Choices
Subject to applicable law, including the DPDP Act, you have the right to:
• Access and obtain a summary of the personal data we hold about you and how it is processed;
• Correct, complete, or update inaccurate or incomplete personal data;
• Request erasure of your personal data where it is no longer required for the stated purpose;
• Withdraw your consent to processing or to marketing communications at any time; and
• Nominate another individual to exercise your rights in the event of your death or incapacity.
To exercise any of these rights, or to unsubscribe from communications, please write to us at [email protected]. We will respond within the timelines required by applicable law. We may need to verify your identity before acting on your request.
10. Children’s Privacy
Our website and services are intended for adults and are not directed at children. We do not knowingly collect the personal data of children (individuals under 18 years of age) without verifiable parental or guardian consent. If you believe we have inadvertently collected such data, please contact us and we will delete it.
11. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing your information with them.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Policy.
13. Grievance Redressal and Contact
If you have any questions, concerns, or grievances about this Privacy Policy or how your personal data is handled, you may contact our Grievance Officer / data protection contact:
Nirmithya Consulting Private Limited
Email: [email protected]
Phone / WhatsApp: +91 86604 89043
63, 67/5 (Khata No. 304), Wellington Paradise, 3rd Cross, B Block, AECS Layout, Singasandra (near Show Off Bakery), Bengaluru – 560068, Bengaluru Urban District, Karnataka, India
14. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of India. Subject to the arbitration provision in our Terms & Conditions, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any dispute arising out of or relating to this Policy.
© 2026 Nirmithya Consulting Private Limited. All rights reserved.
#63, 3rd Cross Road, Wellington Paradise, Singasandra, Bengaluru - 560068, India.